Bosku Privacy Policy – Your Data We Care

1 Introduction

Bosku understands that your trust is our most valuable asset. As an online entertainment platform serving hundreds of thousands of users across Malaysia, we recognise how sensitive the personal information you share with us during registration, the KYC process, and your daily activity on the platform truly is.

This Privacy Policy applies to all users of bosku.pro, including visitors without an account, registered members, and promotion participants. By continuing to use our platform, you agree to the terms set out in this Privacy Policy. We encourage you to read this document carefully and to contact our support team should you have any questions.

This Policy is to be read together with Terms and Conditions bosku and shall be understood as forming part of the overall agreement between you and us.

2 Information We Collect

Bosku collects various types of personal information depending on how you interact with our platform. The following are the categories of information we may collect:

3 How We Use Your Data

Every piece of information we collect is used for legitimate and specific purposes. bosku does not use your data for any purpose unrelated to providing the services you have registered for. The following are the primary purposes for which your personal data is used:

• Account Management — To register and verify your identity, process KYC, and securely manage your login and account settings.
• Transaction Processing — To process deposits, withdrawals and fund transfers through trusted payment channels such as FPX, DuitNow and Touch 'n Go eWallet.
• Game Services Provision — To display suitable games, retain game history and ensure a smooth and fair entertainment experience.
• Service Communications — To send important notices related to your account, system updates, security alerts and customer support responses.
• Marketing & Promotions — To inform you about bonuses, promotions and exclusive offers relevant to your gaming interests, subject to your marketing preferences.
• Security & Fraud — To detect and prevent fraudulent activity, money laundering, duplicate accounts and unauthorised use of the platform.
• Legal Compliance — To fulfil regulatory obligations, report suspicious transactions to relevant authorities and retain records for the periods prescribed by law.
• Platform Improvements — To analyse usage patterns in aggregate (without identifying individuals) to improve the performance, design and functionality of the bosku platform.

4 Information Sharing

Bosku does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, in the course of operating the platform, we may need to share your information with the following parties within strictly necessary limits:

• Payment Providers — Financial institutions, payment processors and e-wallet providers that process your deposits and withdrawals. This sharing is limited strictly to information required to complete the transaction.
• Game Software Providers — Gaming technology companies that supply bosku with slots, live casino, bingo and fish shooting game platforms. They receive the game session data necessary for service delivery.
• KYC Service Providers — Third parties that assist us in verifying user identities and meeting anti-money laundering (AML) regulatory requirements.
• IT Service Providers — Cloud computing, cybersecurity and technical infrastructure companies that process your data on behalf of bosku under strict data processing agreements.
• Regulatory Authorities & Law Enforcement — We will disclose required information to relevant authorities when mandated by law, court order, or to address suspected criminal activity.

All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use your information for the purposes specified in their agreement with us and may not use it for any other purpose without our authorisation.

5 Data Security

The security of your personal data is bosku's highest priority. We continuously invest in the latest security infrastructure to ensure your information is protected from unauthorized access, disclosure, alteration, or destruction. Key security measures we implement include:

• 256-bit SSL Encryption — All data transmitted between your device and bosku's servers is encrypted using 256-bit TLS/SSL protocol, ensuring no third party can intercept your information in transit.
• Stored Data Encryption — Sensitive information such as passwords is stored in hashed form using modern cryptographic algorithms. We never store passwords in plain text.
• Internal Access Controls — Only authorised personnel have access to user data, and that access is restricted based on each individual's job responsibilities (principle of least privilege).
• 24/7 Threat Monitoring — Our systems are continuously monitored using advanced intrusion detection tools to identify and respond swiftly to any security threats.
• Two-Factor Authentication (2FA) — We support two-factor authentication for user accounts to add an important extra layer of security.
• Regular Security Audits — bosku's platform infrastructure and code undergo regular internal and external security audits to identify and address any vulnerabilities.

6 Cookies & Similar Technologies

Bosku uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with the website, and optimise overall performance. Below are the types of cookies we use:

• Essential Cookies — These cookies are required for core platform functions such as login authentication, session security and language preferences. Without them, parts of the platform may not function properly.
• Performance Cookies — To help us understand which pages are most visited, errors that occur and how users navigate the platform. This data is collected in aggregate and does not identify individuals.
• Functional Cookies — To enable the platform to remember your preferences such as display theme, preferred language and account settings so you do not have to reconfigure them each time.
• Marketing Cookies — Used to display advertisements and promotions relevant to your interests. You may opt out of these cookies without affecting your use of the platform's core features.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the bosku platform. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period of time.

7 Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by bosku. We fully respect and facilitate the exercise of those rights:

To exercise any of the above rights, please contact our support team by email at [email protected]. We will respond to valid requests within 14 working days. We may require additional identity verification before processing any data-related requests.

8 Data Retention & Deletion

Bosku retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with relevant legal obligations. Our data retention policy is as follows:

• Active Account Data — Retained for the duration your account is active and for seven (7) years after account closure for legal and regulatory compliance purposes.
• Financial Transaction Records — Retained for a minimum of seven (7) years in accordance with Malaysia's financial and anti-money laundering legal requirements.
• Security Logs — Retained for two (2) years for the purposes of security incident investigation and fraud detection.
• Support Communication Data — Retained for three (3) years for customer service reference and dispute resolution.
• Cookie & Session Data — Session cookies are deleted when the browser is closed; persistent cookies are stored according to the duration defined in their respective cookie settings.

Once the retention period expires or you request deletion (subject to eligibility), we will securely delete or anonymise your data so that it can no longer be linked to your identity.

9 Children's Privacy

The bosku platform is exclusively for individuals aged 18 years and above only. We do not intentionally collect, store or process personal information from individuals under the age of 18.

During the registration and KYC process, we take active steps to verify the age of applicants, including checks against official identity documents. Should we discover that information from a minor has been collected inadvertently, we will promptly delete that information and close the associated account without notice.

10 Privacy Policy Amendments

Bosku reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws, or platform improvements. Any material amendments will be communicated to you via:

• Notice prominently displayed on the bosku.pro homepage.
• Email to the address registered in your account (for material amendments).
• In-platform notification during your next login session.

The "Updated" date at the top of this page will always reflect the date of the latest revision. Your continued use of the bosku platform after an amendment is published constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account at any time.

11 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the processing of your personal data by bosku, please contact us through the following channels:

We are committed to responding to all privacy-related enquiries within 14 working days of the date the enquiry is received. For complaints that cannot be resolved through our channels, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia.